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Solicitation Number: 15-PR-CCO-59
Solicitation Title: Customer Information System (CIS) Solution and Implementation Services
Solicitation Description:

The District of Columbia Water and Sewer Authority (DC Water) is soliciting offerors for Request for Proposals (RFP) Number: 15-PR-CCO-59, Customer Information System (CIS) and Implementation Services.  This is an Open Market Procurement with Preference Points for Certified Local and Small Business Enterprises.  The RFP will be available Tuesday, November 3, 2015 at DC Water, Department of Procurement, 5000 Overlook Avenue, SW, Room 200, Washington, DC 20032.  Firms may download a copy from website www.dcwater.com or request a copy from Hildred Pepper, Senior Contract Administrator, at hildred.pepper@dcwater.com or 202-787-7356.  The closing date for receipt of the electronic submission is January 22, 2016, 4:00 P.M. Local Time.

Solicitation Type: Request for Proposal (RFP)  
Commodity Codes: 209--12 - Application Software, Mainframe Computer (Incl. Cobal)
208--11 - Application Software, Microcomputer
920--04 - Applications Software (For Main Frame Systems)
920--14 - Applications Software (For Minicomputer Systems)
918--29 - Computer Software Consulting
208--32 - Customer Relationship Management Software (CRM)
961--20 - Customer Service Evaluation Services
920--64 - System Implementation and Engineering Services
 
Procurement Type:
  • Open Market with Preference Points for Certified Local and Small Business Enterprises
Contract Type: Fixed Price
Release date of Solicitation: November 03, 2015
Close Date/Time or IFB Bid Opening Date/Time: January 22, 2016 4:00 PM
Procurement Contact: Hildred Pepper (Sr. Sourcing Specialist)  
Technical Contact: Hildred Pepper (Sr. Sourcing Specialist)  
Email Questions To: Hildred Pepper (Sr. Sourcing Specialist)  
Last Date for Questions: December 14, 2015 4:00 PM

RFQ or Bid Document Information

RFQ or Bid Document Fee:

- not specified -

Documents located at:

- not specified -

Estimated Project Cost:

- not specified -

Pre-Bid / Pre-Proposal Conference

Conference Date/Time

- not specified -

Conference Address

- not specified -

Conference Description

- not specified -


RFQ Document - You will need the Adobe Acrobat Reader to view the PDF file below. (get Adobe Reader)
Solicitation Documents
Main
Attachment 1a
Attachment 1b
Attachment 2
Attachment 4
Attachment 5
Attachment 6
Attachment 7
Attachment 8
Attachment 9
Attachment 10
Attachment 11
Attachment 12
Attachment 13
Attachment 14
Attachment 15
Attachment 16
Addendum No. 1
Addendum No. 2
Addendum No. 3
Addendum No. 4
Addendum No. 5
Attachment 3b
Attachment 3a
 
DC Water Documents - No Documents Attached -
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